Effective Date: 1/1/2020
Last Updated: 25/11/2023
1. Introduction
Welcome to Shark-Contracts.com.
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.shark-contracts.com), interact with our platform, or engage with our services.
By accessing or using our website or applications, you agree to the terms outlined in this Privacy Policy.
2. Who We Are
Shark-Contracts.com is a leading provider of Contract Lifecycle Management (CLM) and digital workflow automation solutions.
We help organizations automate contract creation, approval, execution, and compliance using secure, intelligent, and cloud-based software.
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 privacy@shark-contracts.com
3. Information We Collect
We collect various types of information to provide and improve our services.
a. Personal Information
We may collect the following when you register, request a demo, or contact us:
- Name, email address, phone number, company name, and job title
- Business contact information
- User credentials for platform access (where applicable)
b. Technical & Usage Data
When you visit our website or use our software, we may automatically collect:
- IP address, browser type, operating system, and device information
- Pages visited, time spent, and user navigation patterns
- Cookies and similar tracking technologies (see Section 8)
c. Client Data
For enterprise users of the Shark-Contracts platform, we process and store contract-related data (documents, metadata, workflow actions, and approvals) strictly under client instructions and in accordance with confidentiality and security agreements.
4. How We Use Your Information
We use the collected information to:
- Deliver, maintain, and improve our software and services
- Manage user accounts, permissions, and access control
- Respond to inquiries, support tickets, and demo requests
- Personalize user experience and product content
- Send updates, system alerts, or marketing communications (with consent)
- Comply with applicable laws and contractual obligations
We never sell or trade personal data to any third party.
5. Legal Basis for Processing
Depending on your location, we process your information based on one or more of the following legal bases:
- Consent: When you voluntarily share information through our website or forms.
- Contractual necessity: When processing is required to deliver our services.
- Legitimate interest: To improve functionality, ensure security, and enhance user experience.
- Legal obligation: To comply with applicable laws or regulations.
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes described in this Policy or as required by law.
When no longer needed, data is securely deleted or anonymized.
All customer contract data is retained only for the duration of the client subscription and securely deleted upon termination or as agreed in the contract.
7. Data Security
We take data security seriously and implement robust technical and organizational measures, including:
- Encryption of data in transit and at rest
- Role-based access control and MFA authentication
- ISO 27001-aligned information security framework
- Regular security testing and audits
- Secure cloud hosting on Oracle Cloud Infrastructure (OCI) and Microsoft Azure
Despite these measures, no system is completely immune from risks. Users are advised to maintain secure credentials and follow best practices.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.
You can control cookies through your browser settings. However, disabling cookies may affect some website functions or platform features.
9. Sharing of Information
We may share limited information with trusted third parties who assist us in operating our business, such as:
- Cloud hosting and infrastructure providers
- Email and communication services
- Analytics and marketing tools (e.g., Google Analytics)
All partners are contractually obligated to maintain strict data protection and confidentiality standards.
We do not share or disclose client contract data with any external entity unless required by law.
10. International Data Transfers
Your data may be transferred and stored on servers outside your country of residence.
When we transfer personal data internationally, we ensure adequate safeguards in compliance with GDPR and Standard Contractual Clauses (SCCs) to maintain equivalent protection standards.
11. Your Rights
Depending on your jurisdiction, you have the right to:
- Access, update, or delete your personal information
- Withdraw consent at any time
- Request a copy or transfer of your data
- Object to or restrict processing
- File a complaint with your local data protection authority
To exercise any of these rights, contact us at privacy@shark-contracts.com.
12. Marketing Communications
We may send you product updates, newsletters, or event invitations if you have opted in.
You may unsubscribe at any time by clicking the “Unsubscribe” link in the email or contacting us directly.
13. Children’s Privacy
Our website and services are not intended for use by individuals under 18 years of age.
We do not knowingly collect personal data from minors.
14. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The “Last Updated” date at the top will indicate the latest revision.
We encourage you to review this page regularly.
15. Contact Us
For any privacy-related inquiries, please contact us:
privacy@shark-contracts.com
www.shark-contracts.com
Shark-Contracts HQ – New York, USA
Shark-Contracts.com 